This is the Glendruidh Ltd Website Privacy Policy. This Privacy Policy is for the website www.glendruidh.com and served by Glendruidh Ltd, Old Edinburgh Road South, Inverness, IV2 6AR, Company Registration No SC593456, and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation May 2018), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of www.glendruidh.com that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA and PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how Glendruidh Ltd, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA and GDPR May 2018

Glendruidh Ltd and this website comply with the Date Protection Act 1998 (further information here). We also comply with the General Data Protection Regulation May 2018 (further information here).

Contact, Communication and Collection of Data by Glendruidh Ltd

Users contacting Glendruidh Ltd through www.glendruidh.com do so at their own discretion and provide any such personal details required at their own risk. Your personal information is kept private and stored securely, We do not sell or share your personal data to any 3rd party, and will only release data if required to do so by law.

If Glendruidh Ltd collects any data from you it is only for the purpose of meeting your needs. We will only use any data provided for the purpose it serves. Only individuals who are permitted to access this data will use it and use it only for the purpose it serves. These individuals are aware of their responsibilities under the GDPR guidelines.

Should you wish to see what data Glendruidh Ltd hold about you on file (if applicable) or you wish us to delete data we hold, then please email us at hello@glendruidh.com and state your request. Please be aware that deletion of date may mean that we cannot process subsequent requests.

Booking and Payment Data

We do not collect any payment details on our website.

Our booking system is provided by Inn Style, please see the Inn Style Privacy Policy for further information.

When you use our online booking system, our payment provider is Stripe, please see the Strip Privacy Policy for further information.

Cookies

This website uses cookies to improve the users experience whilst visiting the website. As required by legislation, where applicable, this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.

What are cookies? Cookies are small files save to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within the website.

Some cookies are necessary and help make our website usable by enabling functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Other cookies are used to help tailor your experience on our website to your interests. Users are advised that if they wish to deny the use and savings of cookies from this website on to their computers hard drive they should take the necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Social Media Cookies

We use cookies to personalise our social media content and ads including Google Adwords, Instagram Advertising, Pintrest Analytics and Linkedin Advertising. This helps us to provide social media features and to analyse our traffic so we can deliver you bespoke information and remarketing advertisement information. We also share information about your use of our site with social media, advertising and analytics partners who may combine it with other information that you have provided to then or that they have collected for your use of their services. You consent to our cookies if you continue to use our website.

Website Visitor Tracking

This website uses Google Analytics and Squarespace Analytics to help us learn about who visits our site and what pages are being looked at. This software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of this website, but will not store, save or collect personal information. Please see Google’s Privacy Policy, and the Squarespace Privacy Policy for further information.

External Website Links and Third Parties

Although we only look to include quality, safe and relevant external links (clickable text/banner/image links to other websites), users are advised to adopt a policy of strict caution before clicking any external web links mentioned throughout this website.

Shortened URL’s is a technique used on the web to shorten URL’s to something shorter. This technique is used in social media. Users should take caution before clicking on shortened URL (Uniform Resource Locators) links and verify their authenticity before proceeding.

Glendruidh Ltd can’t guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, not click on any external links at their own risk and we can’t be held liable for any damages or implications cause by visiting any external links mentioned.

Downloads and Media Files

Any downloadable documents, files or media available on this website are provided to users at their own risk. While all precautions have been taken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

Social Media Policy and Usage

Glendruidh Ltd adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we have official profiles on Instagram, Pintrest and Linkedin users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social medial platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information on social media privacy and usage policies on their sites.